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Social Media Moderator

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Due to our rapid growth and ambitious plans to scale, we are currently looking for an experienced, conscientious, “hands on” and diligent social media administrator with at least 6 months experience providing outsourced social media monitoring services for third party clients.

Reporting to the Social Media Marketing Manager, the Social Media Moderator will be responsible for managing the day to day social media account activity for a specific project and includes posting, monitoring, engaging and growing the account user bases.

The successful candidate will be comfortable working in a fast-paced, dynamic environment and must be able to demonstrate their expertise in communicating effectively over social media as well as being responsive to questions, complaints and comments from users in a timely and professional manner.

This is a full time permanent position based in either our Dublin or Belfast Offices (Currently Remote Working)

The Key Deliverables

Deliver professionally presented client-focused content and proactive account management
Deliver audience growth through constant interaction, engagement and informative content
Deliver professional monitoring of accounts to ensure that issues/complaints are escalated
Deliver daily incident reports regarding questions, inappropriate comments or complaints

The Qualifications & Experience

Have a third level Degree or Masters in marketing, business, digital or communications
Have 6-12 months’ experience in a similar role, ideally within a fast growing media business
Have excellent interpersonal skills, be a natural relationship builder via social media
Have strong digital marketing experience with impeccable attention to detail
Have strong knowledge of all social media platforms and always be innovating/learning

The Application Process

If this this position interests you and you have the necessary experience, then please complete the expression of interest form below. Once we review your application and you meet the necessary requirements, we will send you a copy of the full job description.